Terms & Use Agreement

  • Phone consultations are free

  • The  consultation & design fee / initial deposit is non-refundable and is applied to the total cost of your Design.

  • Designs (including sketches and images of the designed are considered to be intellectual property Mason Sylvester New York

  • Requests for significant changes to design or time line may result in additional charges and/ or deposits

    • Improper fit due to a change in the client’s measurements will result in an additional alteration charge

  • In-person fitting(s) are strongly suggested and may be required depending on the client’s design

  • All custom design orders require a min of six weeks for production

  • At home / on-site fittings and consultations are reserved for premier clients and are at the discretion of Mason Sylvester

    • There’s an additional fee required for each home visit (fees vary depending on travel requirements)

  • Remaining balance must be paid at the time of pick-up or prior to shipping

  • Sales become final and non-refundable at time of pickup / shipping (excluding defects in the construction of the garment)

  • Mason Sylvester Custom Design is a creative paid service that’s tailored to suit the individual needs of each client. Pricing and estimates are based on the average cost of fabric, materials and labor; and are subject to change relative to the client’s specific design.

  • * Scheduling a phone consultation authorizes Mason Sylvester to contact the client via phone and email (if provided) during regular business hours (GDPR)

  • Fabric purchases are final and non-refundable

  • Photos of the client are primarily for archival purposes and will not be posted to social media without your consent. Photos of the design will be used at the discretion of Mason Sylvester

New York City, New York  | 1.347.735.8750    |   info@MasonSylvester.com
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